Last updated: 1 June 2026 | Applies to all 7e88b accounts and services at 7e88b.net
This Privacy Policy ("Policy") explains how 7e88b ("we", "us", "our", "the Platform") collects, uses, stores, and discloses personal information when you access or use the 7e88b website located at 7e88b.net, together with all associated services, features, and content (collectively, "the Platform").
7e88b is committed to protecting the privacy and personal data of all users, including players registered from Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, and across Malaysia. We process personal data in accordance with internationally recognised data protection principles and the applicable data protection legislation in the jurisdictions in which we operate.
By accessing the 7e88b Platform and registering an account, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not agree with any part of this Policy, you must discontinue use of the Platform.
For the purposes of applicable data protection legislation, 7e88b is the data controller in respect of all personal data collected through the Platform. All data protection enquiries and requests should be directed to our designated data protection contact, details of which are provided in Section 14 of this Policy.
We collect and process the following categories of personal data in connection with your use of the 7e88b Platform:
When you create a 7e88b account, we collect your chosen username, email address, date of birth, country of residence, and the password you set (stored in hashed, non-reversible form). This information is necessary to establish your account and to verify your eligibility to use the Platform.
Prior to processing any withdrawal, 7e88b conducts mandatory Know Your Customer ("KYC") verification. This involves collecting copies of government-issued identity documentation (such as your Malaysian NRIC or passport), proof of current address, and proof of ownership of the payment method used for deposits. KYC documents are processed solely for compliance, fraud prevention, and anti-money laundering purposes.
We collect records of all deposits, withdrawals, bonus transactions, and wagering activity conducted through your 7e88b account. This includes payment method details (e.g., masked bank account numbers, e-wallet identifiers for Touch n Go eWallet, Boost, GrabPay, Maybank FPX, CIMB Clicks) sufficient to process transactions and conduct compliance reviews. We do not store full unmasked payment card or bank account numbers on our servers.
When you access the 7e88b Platform, we automatically collect certain technical data, including your IP address, device type, operating system, browser type and version, screen resolution, referring URL, pages visited, session duration, and clickstream data. This data is used for security, analytics, fraud detection, and platform optimisation purposes.
We retain records of communications between you and 7e88b customer support, including live chat transcripts and emails. This enables us to maintain service quality, resolve disputes, and fulfil compliance obligations.
Where you interact with 7e88b's responsible gaming tools — including setting deposit limits, loss limits, session time limits, cooling-off periods, or requesting self-exclusion — we record the details of those interactions and the controls applied to your account.
| Purpose | Data Used |
|---|---|
| Account creation and management | Registration data, usage data |
| Identity verification (KYC) and anti-money laundering compliance | KYC documents, financial data, registration data |
| Processing deposits, withdrawals and bonuses | Financial transaction data, KYC data |
| Fraud detection and platform security | Usage data, technical data, financial data |
| Customer support and dispute resolution | Communications data, account data |
| Responsible gaming monitoring and intervention | Wagering activity, responsible gaming data |
| Platform analytics and improvement | Usage data, technical data (anonymised where possible) |
| Regulatory reporting and legal compliance | All categories as required by law |
| Sending transactional account notifications | Registration data (email address) |
We do not use your personal data for unsolicited third-party marketing. Promotional communications from 7e88b about Platform offers and bonuses are sent only to opted-in users and can be unsubscribed at any time through your account communication preferences.
7e88b processes personal data on the following legal bases:
7e88b does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly for the purposes described in this Policy:
All third-party service providers engaged by 7e88b are required to process personal data only on documented instructions from 7e88b and to implement appropriate technical and organisational security measures.
7e88b uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small data files stored on your device. We use the following categories of cookies:
You may control cookie preferences through your browser settings. Note that disabling strictly necessary cookies will impair your ability to log in and use the 7e88b Platform. 7e88b does not deploy third-party advertising or cross-site tracking cookies.
7e88b retains personal data for the following periods, after which data is securely deleted or anonymised:
7e88b implements appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, loss, or destruction. Security measures include:
Despite these measures, no data transmission over the internet or electronic storage system can be guaranteed as entirely secure. In the event of a personal data breach affecting your rights and freedoms, 7e88b will notify affected users and relevant authorities in accordance with applicable data protection law.
Subject to applicable law, you have the following rights in relation to your personal data held by 7e88b:
To exercise any of these rights, please contact 7e88b using the details in Section 14. We will respond to verified requests within 30 days. We may require identity verification before processing certain requests.
The 7e88b Platform is strictly intended for persons aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, that data will be deleted and the associated account closed immediately. If you believe that a minor has registered on the Platform, please contact us immediately using the details in Section 14.
Your personal data may be processed by 7e88b and its service providers in jurisdictions outside Malaysia, including in countries where data protection laws may differ from those applicable in your jurisdiction. Where such transfers occur, 7e88b ensures that appropriate safeguards are in place — including contractual data protection clauses with service providers — to maintain the protections described in this Policy.
7e88b reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or Platform features. Material changes will be communicated to registered users via the email address on file and/or via a notification on the Platform prior to the effective date of the changes. The "last updated" date at the top of this page reflects the most recent revision. Your continued use of the 7e88b Platform following the effective date of any changes constitutes your acceptance of the revised Policy.
For any questions, concerns, or requests relating to this Privacy Policy, or to exercise your data subject rights, please contact 7e88b through the following channels:
We will endeavour to acknowledge your enquiry within 2 business days and to resolve data protection requests within 30 days. For unresolved concerns, you may have the right to lodge a complaint with the applicable data protection supervisory authority in your jurisdiction.
All data exchanged between your device and 7e88b is protected using TLS 1.3 with 256-bit AES encryption. Your login credentials, personal details, and payment information are never transmitted in plain text.
7e88b does not sell, rent, or trade your personal data to third-party advertisers or data brokers. Your information is used solely for the purposes described in this Policy — operating your account and meeting compliance obligations.
Identity verification is a protective measure, not just a compliance formality. KYC ensures withdrawals can only go to verified owners of the account — protecting your balance from unauthorised withdrawal attempts.
You have the right to access, correct, or request deletion of personal data we hold about you. Submit a data subject request via live chat or email and we will respond within 30 days.
We do not keep your data indefinitely. Retention periods are defined for each data category and data is securely deleted or anonymised once the retention period expires, unless a legal obligation requires otherwise.
We do not knowingly collect data from persons under 21. Any account found to belong to a minor is closed immediately and associated data deleted. KYC verification enforces this age policy before withdrawals are permitted.
Our support team is available 24/7 via live chat. For data subject requests or privacy enquiries, reach us at [email protected] — we'll respond within 2 business days.